What is new

Changelog

What we have shipped that you can actually use. Newest first. We update this when capability lands, not when work begins.

  • Returns display in store currency, locale, and timezone

    Refund totals, customer spend, and other money figures now render in the currency Shopify reports for your store. Dates, numbers, and timestamps follow your store locale and timezone.

    2026-06-13

  • Failed product actions retry automatically

    When pausing or unpausing a flagged product fails because of a transient Shopify error, Mano retries in the background and surfaces the outcome in the notifications bell.

    2026-06-13

  • Daily digest retries on email-provider outages

    If the email provider has a brief outage during the daily digest run, Mano queues a retry for that merchant rather than silently missing the digest.

    2026-06-13

  • Tag operation failures show up in notifications

    A failed customer-tag write to Shopify (used by the Block action) now appears in the in-app notifications bell with a link to the customer profile.

    2026-06-13

  • Customer notes can be restored after deletion

    Deleting a customer note no longer removes the row immediately. The author can restore a recently-deleted note via the API; deleted notes are hidden from every dashboard view.

    2026-06-13

  • In-app notifications bell

    New activity (high-severity flags, sync outcomes, background-job failures, tag-operation failures) appears in a bell in the dashboard header, with an unread badge.

    2026-06-13

  • Self-service CSV export for customers and flags

    Export buttons on the customers and risk-signals pages produce filtered CSVs scoped to your account. UTF-8 with a byte-order mark so accented names render correctly in Excel.

    2026-06-13

  • Plan usage on the billing page

    The billing page shows how many returns have been processed against your plan limit for the current month, with a soft warning before you hit the cap.

    2026-06-13

  • Slack notifications for high-severity flags

    Paste a Slack incoming-webhook URL in Settings and Mano will post a per-run summary when high-severity flags are recorded or a Shopify sync fails.

    2026-06-13

  • Self-service trial start

    New merchants can start a trial without contacting us, including loading demo data to explore the inbox and rules before connecting Shopify.

    2026-06-13

  • Annual billing option

    Subscriptions can be set to annual instead of monthly at checkout. The billing page displays the billing interval alongside the renewal date.

    2026-06-13

  • Per-product ranking exemption

    Products excluded from return-rate ranking no longer appear in product top-lists, but returns on them still count toward customer-level signals.

    2026-06-13

  • Saved filter views for inbox and customers

    Save the current set of filters and search terms as a named view; switch between views from a popover on the inbox and customers pages.

    2026-06-12

  • Keyboard shortcuts and command palette

    Use j and k to move through inbox items, Enter to open one, and Cmd+K (Ctrl+K on Windows) to open a command palette with nav and saved views.

    2026-06-12

  • Customer search in inbox

    Search the inbox by customer name or email. Works across the open, customers, products, awaiting, dismissed, and completed filter tabs.

    2026-06-12

  • Related customers on the customer profile

    When more than one customer shares a shipping address, the profile shows the others as a "related customers" section.

    2026-06-12

  • Mobile-responsive dashboard

    The dashboard now renders cleanly at phone widths down to 393 pixels. Touch targets are larger; charts scale instead of overflowing.

    2026-06-11

  • VIP allow-list via customer tags

    Tag a customer "VIP" (or any tag you flag as exempt) and Mano stops generating new flags for that customer. Existing flags stay until you resolve them.

    2026-06-11

  • Customer-defined tags

    Define your own tag vocabulary at the merchant level and assign tags to customers from the customer profile. Tags persist independent of Shopify customer tags.

    2026-06-11

  • Per-flag evidence on the customer profile

    The risk-signals section on each customer profile expands per flag to show the specific evidence the rule fired against, plus the band the value landed in.

    2026-06-11

  • Store-wide overview dashboard

    New overview page shows open-flag counts by severity, top high-risk customers, top products by return rate, and recent activity in one view.

    2026-06-10

  • Demo data sandbox

    Load a deterministic demo dataset to explore the inbox, rules, and reports without connecting Shopify. Clear the demo data with one click.

    2026-06-10

  • Onboarding checklist on the inbox

    Empty inbox shows a checklist of the first three steps: add returns data, see the first risk signals, and review your first flag.

    2026-06-10

  • Undo HIGH RISK approvals within 24 hours

    After approving a HIGH RISK action (Block, Deny refund, Pause product), an Undo button reverses the action for 24 hours.

    2026-06-07